Jigsaw Finance Limited

Financial Ombudsman decision DRN-3398826 Not upheld

Not upheldoutcome, as published by the Ombudsman

—no sum stated

Mon Apr 25deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending

In the Ombudsman’s words

Mr P complains that The Car Finance Company (2007) Ltd (“TCFC”) unfairly entered into a hire-purchase agreement with him. He’s said that he was struggling financially at the time he took this loan and he shouldn’t have been given it as it was unaffordable.Irresponsible lending

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-3398826.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.