MBNA Limited

Financial Ombudsman decision DRN-3390927 Not upheld

Not upheldoutcome, as published by the Ombudsman

—no sum stated

Mon Jul 04deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Treatment in financial difficulty, Credit file reporting

In the Ombudsman’s words

Miss N says MBNA waived interest and charges on her account from 2018 following financial difficulties.Treatment in financial difficulty

Miss N would like her credit file amended to show the repaid amount and for any adverse information removed from it.Credit file reporting

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-3390927.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.