NewDay Ltd

Financial Ombudsman decision DRN-3371735 Upheld

Upheldoutcome, as published by the Ombudsman

£250redress stated in the decision

Tue Apr 12deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Credit file reporting

In the Ombudsman’s words

Miss F is unhappy that NewDay Ltd, trading as Marbles, provided her with increasing amounts of credit, which she feels was unaffordable for her at those times.Irresponsible lending

NewDay must also remove all adverse credit reporting relating to any and all of Miss F’s credit accounts from February 2018 onwards.Credit file reporting

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-3371735.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.