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Shop Direct Finance Company Limited
Financial Ombudsman decision DRN-3368826 Not upheld
Not upheldoutcome, as published by the Ombudsman
£763redress stated in the decision
Wed May 25deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
In the Ombudsman’s words
Mr M complains about the interest that he’s been charged by Shop Direct Finance Company Limited, trading as Littlewoods, on an item that he bought on “buy now pay later” terms.Interest and rates
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-3368826.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.