NewDay Ltd

Financial Ombudsman decision DRN-3341072 Not upheld

Not upheldoutcome, as published by the Ombudsman

—no sum stated

Fri Apr 01deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Credit file reporting

In the Ombudsman’s words

Mrs M complains that NewDay Ltd trading as Amazon Classic lent irresponsibly when it approved her credit card application.Irresponsible lending

So I also intend to tell NewDay to amend Mrs M’s credit file and remove all adverse information recorded about the Amazon Classic credit card.Credit file reporting

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-3341072.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.