1plus1 Loans Limited

Financial Ombudsman decision DRN-3330300 Upheld

Upheldoutcome, as published by the Ombudsman

—no sum stated

Wed Mar 23deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Credit file reporting

In the Ombudsman’s words

Our investigator felt that the loan was unaffordable for Miss K and didn’t think that 1Plus1 should’ve provided it.Irresponsible lending

This means that 1Plus1 Loans should remove any information it has recorded on Miss K’s credit file concerning the loan.Credit file reporting

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-3330300.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.