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Advanced Payment Solutions Limited

Financial Ombudsman decision DRN-3316845 Upheld

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Credit file reporting

In the Ombudsman’s words

Mrs G has complained that Advanced Payment Solutions Limited (trading as “Cashplus”) provided unaffordable as it never took any steps to ensure her debt was affordable.Irresponsible lending

remove any adverse information recorded on Mrs G’s credit file as a result of the Debit protect loans provided from 31 May 2019 to 14 August 2019.Credit file reporting

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-3316845.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.