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The Financial Research Partnership LLP
Financial Ombudsman decision DRN-3298323 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
Wed Apr 13deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Product mis-sold, Service failure
In the Ombudsman’s words
Ms M complains the advice The Financial Research Partnership LLP gave her when she took out a mortgage in 2018 was unsuitableProduct mis-sold
Ms M also had concerns about the level of service FRP had provided.Service failure
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-3298323.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.