Skyline Direct Limited

Financial Ombudsman decision DRN-3294658 Partly upheld

Partly upheldoutcome, as published by the Ombudsman

—no sum stated

Sat Mar 05deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Credit file reporting

In the Ombudsman’s words

Skyline Direct needed to take reasonable steps to ensure that it did not lend irresponsibly.Irresponsible lending

remove any negative information about loans 5 to 7 from Mrs C’s credit file;Credit file reporting

Rules cited

FCA CONC (Consumer Credit sourcebook)

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-3294658.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.