NewDay Ltd

Financial Ombudsman decision DRN-3291649 Upheld

Upheldoutcome, as published by the Ombudsman

£500redress stated in the decision

Wed Mar 02deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Credit file reporting

In the Ombudsman’s words

Mrs S is unhappy that NewDay Ltd provided her with a credit account which she feels was unaffordable for her at that time.Irresponsible lending

NewDay must also remove all adverse credit reporting relating to this account from June 2019 onwards.Credit file reporting

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-3291649.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.