NewDay Ltd

Financial Ombudsman decision DRN-3280711 Upheld

Upheldoutcome, as published by the Ombudsman

£60redress stated in the decision

Fri Jun 17deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

APP scam refund refused, Product mis-sold

In the Ombudsman’s words

Mr D complains that NewDay Ltd refuses to refund a payment he made to a fraudulent binary options scammer.APP scam refund refused

I’m satisfied Mr D has a claim for misrepresentation on the grounds that S made a series of misrepresentations, namely that they were operating a legitimate enterprise and that Mr D could earn a profit from his deposit-transaction.Product mis-sold

Rules cited

Consumer Credit Act 1974

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-3280711.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.