Everyday Lending Limited

Financial Ombudsman decision DRN-3277128 Not upheld

Not upheldoutcome, as published by the Ombudsman

—no sum stated

Mon May 09deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Treatment in financial difficulty, Credit file reporting

In the Ombudsman’s words

Mr R didn’t think ELL’s decision to default the account was fair. He thought ELL had failed to take his payments automatically, which had led to him accruing the arrears which he then couldn’t afford to repay in a lump sum.Treatment in financial difficulty

Mr R complains about Everyday Lending Limited trading as GeorgeBanco.com (ELL) and their decision to default his account.Credit file reporting

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-3277128.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.