Greenlight Credit Ltd

Financial Ombudsman decision DRN-3276408 Not upheld

Not upheldoutcome, as published by the Ombudsman

£10,400redress stated in the decision

Tue Mar 15deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Complaint handling

In the Ombudsman’s words

Mr G complains that Greenlight Credit Ltd trading as Varooma irresponsibly lent to him.Irresponsible lending

Varooma didn’t respond to Mr G’s complaint when he raised itComplaint handling

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-3276408.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.