Barclays Bank UK PLC

Financial Ombudsman decision DRN-3276344 Upheld

Upheldoutcome, as published by the Ombudsman

£150redress stated in the decision

Tue Mar 15deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Interest and rates, Credit file reporting

In the Ombudsman’s words

I’m therefore satisfied that it would be fair to ask Barclays to refund interest charged on the MCA in July 2020Interest and rates

Mr K complains that Barclays Bank UK PLC recorded adverse information on his credit file about his mortgage current account (MCA).Credit file reporting

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-3276344.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.