Santander UK Plc
Financial Ombudsman decision DRN-3248052 Upheld
Upheldoutcome, as published by the Ombudsman
—no sum stated
Wed Mar 02deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Irresponsible lending, Credit file reporting
In the Ombudsman’s words
Santander should not have agreed to increase Mr D’s overdraft when he made his second request for an increase on 10 June 2017.Irresponsible lending
Backdate any negative information recorded on Mr D’s credit file to 10 June 2017Credit file reporting
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-3248052.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.