Rogerstan Finance Limited

Financial Ombudsman decision DRN-3246409 Upheld

Upheldoutcome, as published by the Ombudsman

—no sum stated

Fri Apr 01deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Credit file reporting

In the Ombudsman’s words

Mr E complains Rogerstan Finance Limited (Rogerstan) provided him with loans that he couldn’t afford to repay.Irresponsible lending

Rogerstan should remove any adverse information recorded on Mr E’s credit file in relation to loans 1 – 5 if those loans still appear on his credit file.Credit file reporting

Rules cited

FCA CONC (Consumer Credit sourcebook), FCA DISP (Dispute Resolution)

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-3246409.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.