NRAM Limited

Financial Ombudsman decision DRN-3244690 Not upheld

Not upheldoutcome, as published by the Ombudsman

£150redress stated in the decision

Mon Feb 07deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Complaint handling, Data and privacy

In the Ombudsman’s words

Miss C’s unhappy the debt, which she can’t afford to pay, continues to tie her to her former partner. And she’s worried about the ongoing impact of the debt on her financial, professional and personal situations.Complaint handling

Miss C is concerned NRAM shared information with her former partner in breach of data protection legislation.Data and privacy

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-3244690.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.