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Tesco Personal Finance Limited
Financial Ombudsman decision DRN-3235196 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
Wed Mar 23deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Treatment in financial difficulty, Credit file reporting
In the Ombudsman’s words
Ms I complains that Tesco Personal Finance Plc (Tesco) wouldn’t agree to further forbearance on her credit card account.Treatment in financial difficulty
She didn’t feel Tesco had treated her fairly and asked it to remove the default from her credit file.Credit file reporting
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-3235196.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.