Lloyds Bank PLC

Financial Ombudsman decision DRN-3215302 Upheld

Upheldoutcome, as published by the Ombudsman

—no sum stated

Fri Feb 25deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Credit file reporting

In the Ombudsman’s words

Mrs M has complained that Lloyds Bank PLC (“Lloyds”) irresponsibly provided her with an unaffordable credit card and unaffordable loans.Irresponsible lending

Remove any adverse information recorded on Mrs M’s credit file as a result of her credit card limit being increased over £1,500.00Credit file reporting

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-3215302.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.