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Clydesdale Financial Services Limited

Financial Ombudsman decision DRN-3213572 Not upheld

Not upheldoutcome, as published by the Ombudsman
—no sum stated
Fri Aug 12deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Product mis-sold, Complaint handling

In the Ombudsman’s words

the membership had been misrepresented to Mr O and his wifeProduct mis-sold
Barclays Partner Finance said that the Limitation Act 1980 states that a claimant has six years from the date of a cause of action to bring a claim and that Mr O was out of time to bring any claim in respect of the acquisition agreement.Complaint handling

Rules cited

Consumer Credit Act 1974

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-3213572.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.