S.D. Taylor Limited
Financial Ombudsman decision DRN-3196598 Partly upheld
Partly upheldoutcome, as published by the Ombudsman
—no sum stated
Fri Dec 03deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Irresponsible lending, Credit file reporting
In the Ombudsman’s words
LAH did not agree with the adjudicator’s opinion. The complaint was then passed to me. ... I issued my provisional decision explaining the reasons why I was intending to partly uphold Ms E’s complaint about loans 3 - 9.Irresponsible lending
In order to put things right Ms E has asked for a refund of the interest charged and for the loans to be removed from her credit file.Credit file reporting
Rules cited
FCA CONC (Consumer Credit sourcebook)
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-3196598.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.