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National Westminster Bank Plc
Financial Ombudsman decision DRN-3175391 Upheld
Upheldoutcome, as published by the Ombudsman
£5,566redress stated in the decision
Wed Feb 09deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
In the Ombudsman’s words
SL had told him that because of a ruling in a Spanish court, they could pursue a claim for compensation for the mis-selling of the C timeshare.Product mis-sold
Rules cited
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-3175391.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.