Everyday Lending Limited

Financial Ombudsman decision DRN-3173985 Partly upheld

Partly upheldoutcome, as published by the Ombudsman

£150redress stated in the decision

Mon Dec 27deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Payment delayed or failed

In the Ombudsman’s words

Miss J complains that Everyday Lending Limited (trading as George Banco) was irresponsible to allow her to be a guarantorIrresponsible lending

Miss J says George Banco caused her financial difficulties when it took a payment in December 2019 without prior notification.Payment delayed or failed

Rules cited

FCA CONC (Consumer Credit sourcebook)

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-3173985.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.