HSBC UK Bank Plc
Financial Ombudsman decision DRN-3154276 Upheld
Upheldoutcome, as published by the Ombudsman
£250redress stated in the decision
Wed Dec 08deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Irresponsible lending, Credit file reporting
In the Ombudsman’s words
Mr M complains HSBC UK Bank Plc irresponsibly approved him for two loans.Irresponsible lending
Remove any adverse information relating to the loans from his credit file and return it to reflect as if the loans hadn’t been grantedCredit file reporting
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-3154276.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.