BankConductIndex

Firms › Santander UK Plc ›

Santander UK Plc

Financial Ombudsman decision DRN-3146959 Not upheld

Not upheldoutcome, as published by the Ombudsman
—no sum stated
Mon Dec 06deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Credit file reporting

In the Ombudsman’s words

Mr M complains that Santander UK Plc made an entry about him on the CIFAS fraud prevention database in connection with a mortgage application.Credit file reporting

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-3146959.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.