Avantcredit Of Uk, Llc

Financial Ombudsman decision DRN-3110264 Upheld

Upheldoutcome, as published by the Ombudsman

£300redress stated in the decision

Mon Nov 15deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Treatment in financial difficulty

In the Ombudsman’s words

didn’t complete reasonable and proportionate checks when accepting her for a loanIrresponsible lending

AvantCredit’s actions in pursuing her for payment of the loan when she was in a Protected Trust Deed (PTD)Treatment in financial difficulty

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-3110264.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.