Everyday Lending Limited

Financial Ombudsman decision DRN-3089282 Not upheld

Not upheldoutcome, as published by the Ombudsman

—no sum stated

Mon Nov 15deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Treatment in financial difficulty

In the Ombudsman’s words

Mr K complains that Everyday Lending Limited (“ELL”) lent to him in an irresponsible manner.Irresponsible lending

He also complains that the lender failed to provide him with information about the terms of the loan and that it failed to treat him fairly when he faced problems repaying the loan.Treatment in financial difficulty

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-3089282.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.