NewDay Ltd

Financial Ombudsman decision DRN-3068541 Upheld

Upheldoutcome, as published by the Ombudsman

£500redress stated in the decision

Fri Jan 14deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Credit file reporting

In the Ombudsman’s words

Ms W complains that NewDay Ltd lent irresponsibly when it approved her Tui credit card and later increased the credit limit.Irresponsible lending

I don’t agree it’s fair for NewDay to report information about debts it lent irresponsibly to the credit reference agencies.Credit file reporting

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-3068541.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.