1st Stop Car Finance Ltd

Financial Ombudsman decision DRN-3058981 Not upheld

Not upheldoutcome, as published by the Ombudsman

—no sum stated

Tue Nov 16deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Treatment in financial difficulty, Credit file reporting

In the Ombudsman’s words

1 st Stop Car Finance has responded to Mr H’s financial difficulties positively and sympatheticallyTreatment in financial difficulty

I’m not persuaded that there’s enough evidence to show that it has recorded untrue or inaccurate information on his credit fileCredit file reporting

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-3058981.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.