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Nationwide Building Society

Financial Ombudsman decision DRN-3058054 Upheld

Upheldoutcome, as published by the Ombudsman
—no sum stated
Mon Dec 27deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Credit file reporting

In the Ombudsman’s words

Mr M has complained that Nationwide Building Society’s decision to provide him with overdraft facilities, a credit card and a number of loans when he was gambling excessively, was irresponsible.Irresponsible lending
She also asked that his credit file be amended to remove any adverse information linked to the overdraft, credit card and loans.Credit file reporting

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-3058054.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.