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GE Money Home Lending Limited
Financial Ombudsman decision DRN-3042706 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
Sun Apr 06deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Irresponsible lending, Product mis-sold
In the Ombudsman’s words
Mr B and Miss F say it was irresponsible of GE Money to provide this loan and proper credit checks were not carried out.Irresponsible lending
They say they were pressurised into making the purchase. They say said that when they took out the timeshare they were told that they could use the points they purchased to fund holidays, but this proved not to be as easy as promised.Product mis-sold
Rules cited
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-3042706.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.