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Tesco Personal Finance Limited
Financial Ombudsman decision DRN-3035851 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
Tue Dec 14deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Credit file reporting, Support for vulnerable customers
In the Ombudsman’s words
Mr K complains about Tesco Personal Finance PLC and their decision to default his credit card account.Credit file reporting
He explained this had impacted his mental health which explained why he hadn’t been able to meet his minimum monthly payments.Support for vulnerable customers
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-3035851.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.