MotoNovo Finance Limited

Financial Ombudsman decision DRN-3030530 Partly upheld

Partly upheldoutcome, as published by the Ombudsman

—no sum stated

Wed Oct 20deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Credit file reporting

In the Ombudsman’s words

MotoNovo has accepted it irresponsibly provided Mr D with a hire purchase agreement he couldn’t afford.Irresponsible lending

Mr D complains that MotoNovo Finance Limited won’t amend information it is reporting to credit reference agencies concerning a hire purchase agreement.Credit file reporting

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-3030530.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.