Allied Irish Banks Plc

Financial Ombudsman decision DRN-3025936 Not upheld

Not upheldoutcome, as published by the Ombudsman

£150redress stated in the decision

Fri Oct 29deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Payment delayed or failed, Complaint handling

In the Ombudsman’s words

M complains that Allied Irish Banks Plc failed to make payments from its business account that should have been made.Payment delayed or failed

And that they failed to respond in a timely manner when M complained about this.Complaint handling

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-3025936.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.