Nationwide Building Society

Financial Ombudsman decision DRN-3012798 Not upheld

Not upheldoutcome, as published by the Ombudsman

—no sum stated

Tue Apr 05deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Treatment in financial difficulty, Credit file reporting

In the Ombudsman’s words

Mr G then said he received another letter following this which said he was two months in arrears and he needed to arrange to pay this off urgently.Treatment in financial difficulty

Mr G complains that Nationwide Building Society incorrectly recorded a late payment marker on his credit file.Credit file reporting

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-3012798.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.