Firms › BMW Financial Services(GB) Limited ›

BMW Financial Services(GB) Limited

Financial Ombudsman decision DRN-2982001 Upheld

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Credit file reporting

In the Ombudsman’s words

Mr P complains that BMW Financial Services(GB) Limited shouldn’t have agreed to lend to him under a hire purchase agreement on the grounds that it was not affordable.Irresponsible lending

remove any negative or adverse information from Mr P’s credit file and mark the lending as settled.Credit file reporting

Rules cited

FCA CONC (Consumer Credit sourcebook)

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-2982001.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.