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FIRST RESPONSE FINANCE LIMITED

Financial Ombudsman decision DRN-2955977 Not upheld

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Interest and rates

In the Ombudsman’s words

Mrs L has complained that First Response Finance Ltd was irresponsible to have agreed car finance for her in February 2016.Irresponsible lending

Mrs L also says she paid too much interest on the credit.Interest and rates

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-2955977.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.