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Clear Score Technology Limited

Financial Ombudsman decision DRN-2920386 Not upheld

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Identity checks and access, Data and privacy

In the Ombudsman’s words

Miss M is unhappy that a fraudster has been able to access her credit fileIdentity checks and access

she is concerned that Clear Score didn’t do enough to safe guard her personal dataData and privacy

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-2920386.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.