Barclays Bank UK PLC

Financial Ombudsman decision DRN-2890276 Not upheld

Not upheldoutcome, as published by the Ombudsman

£10redress stated in the decision

Mon Jan 13deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Credit file reporting, Complaint handling

In the Ombudsman’s words

Miss B complains that Barclays Bank UK PLC has recorded late payment markers on her credit file.Credit file reporting

Miss B said she didn’t get anything from Barclays to tell her about this, no statements or letters about overdue payments.Complaint handling

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-2890276.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.