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Mortgage Advice Bureau Limited
Financial Ombudsman decision DRN-2885127 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
Fri Sep 03deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
In the Ombudsman’s words
The complaint Mr and Mrs S’ complaint is about mortgage advice they received from Mortgage Advice Bureau Limited (MAB) in 2020. They are concerned that the mortgage they were sold doesn’t end until they are in their mid-70s, by which time they will have retired. They feel no consideration was given to their circumstances and whether they would be able to afford the mortgage after they retire.Product mis-sold
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-2885127.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.