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Volkswagen Financial Services (UK) Limited
Financial Ombudsman decision DRN-2882345 Not upheld
Not upheldoutcome, as published by the Ombudsman
£50redress stated in the decision
Fri Oct 08deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Product mis-sold, Data and privacy
In the Ombudsman’s words
Mr M complains that he was given incorrect information by Volkswagen Financial Services (UK) Limited, trading as Porsche Financial Services, about the early termination of a hire purchase agreementProduct mis-sold
He also complains that Porsche Financial Services sent him a letter that was for another customer.Data and privacy
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-2882345.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.