HSBC UK Bank Plc
Financial Ombudsman decision DRN-2845315 Upheld
Upheldoutcome, as published by the Ombudsman
£500redress stated in the decision
Fri Jun 25deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Credit file reporting, Data and privacy
In the Ombudsman’s words
there were six entries on Mrs J and Mr J’s credit file that had nothing to do with themCredit file reporting
Mrs J and Mr J complain that HSBC UK Bank Plc (HSBC) breached their data.Data and privacy
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-2845315.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.