Western Circle Limited

Financial Ombudsman decision DRN-2845103 Not upheld

Not upheldoutcome, as published by the Ombudsman

£509redress stated in the decision

Wed Jul 28deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Treatment in financial difficulty

In the Ombudsman’s words

Miss L complained that Western Circle Ltd (trading as ‘Cashfloat’) lent to her irresponsiblyIrresponsible lending

and about the way it treated her when she wasn’t able to make the loan repayments.Treatment in financial difficulty

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-2845103.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.