NewDay Ltd

Financial Ombudsman decision DRN-2821995 Not upheld

Not upheldoutcome, as published by the Ombudsman

£13redress stated in the decision

Wed Jul 21deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Treatment in financial difficulty, Credit file reporting

In the Ombudsman’s words

He was struggling with repayments and by January 2020, he had debts of £2284 on the Opus card, and £5012 on the Fluid card.Treatment in financial difficulty

Mr Q complains that NewDay Ltd (NewDay) defaulted his accounts.Credit file reporting

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-2821995.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.