Valour Finance Limited

Financial Ombudsman decision DRN-2814561 Not upheld

Not upheldoutcome, as published by the Ombudsman

—no sum stated

Fri Jun 18deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Treatment in financial difficulty

In the Ombudsman’s words

Mr B complained that Valour Finance Limited trading as Savvy.co.uk (‘Savvy’) lent to him irresponsibly.Irresponsible lending

this was being dealt with under its forbearance procedure.Treatment in financial difficulty

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-2814561.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.