Vanquis Bank Limited

Financial Ombudsman decision DRN-2813389 Not upheld

Not upheldoutcome, as published by the Ombudsman

—no sum stated

Mon Jun 14deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Interest and rates

In the Ombudsman’s words

Mrs B complains that Vanquis Bank Limited irresponsibly allowed her to open a credit card account that was unaffordableIrresponsible lending

and that the interest rate was too high.Interest and rates

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-2813389.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.