Harvey & Thompson Limited

Financial Ombudsman decision DRN-2811204 Not upheld

Not upheldoutcome, as published by the Ombudsman

£123redress stated in the decision

Tue Aug 03deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Interest and rates

In the Ombudsman’s words

Ms W complains Harvey & Thompson Limited trading as H&T Pawnbrokers (“H&T”) lent to her irresponsibly.Irresponsible lending

the second loan was only supposed to have been paid over 13 months, but she has been paying the loan for 48 months to date;Interest and rates

Rules cited

FCA CONC (Consumer Credit sourcebook)

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-2811204.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.