Barclays Bank UK PLC

Financial Ombudsman decision DRN-2777559 Not upheld

Not upheldoutcome, as published by the Ombudsman

£800redress stated in the decision

Mon May 24deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Credit file reporting, Support for vulnerable customers

In the Ombudsman’s words

Mr N is unhappy with Barclays Bank UK PLC because they applied a CIFAS marker against him in 2016.Credit file reporting

Mr N told us, this has caused him stress and the loss of a good status in the business world. Mr N has been affected emotionally and he’s unable to concentrate on doing any more work.Support for vulnerable customers

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-2777559.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.