Western Circle Limited

Financial Ombudsman decision DRN-2771852 Partly upheld

Partly upheldoutcome, as published by the Ombudsman

—no sum stated

Fri Oct 08deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Credit file reporting

In the Ombudsman’s words

Mr M (through a representative) complains Western Circle Ltd trading as Cashfloat (Cashfloat) didn’t carry out sufficient affordability checks.Irresponsible lending

remove any negative information about loans 3 - 5 from Mr M’s credit file; the number of loans taken from loan 6 onwards means any information recorded about them is adverse. So, all entries about loans 6 - 11 should be removed from Mr M’s credit file.Credit file reporting

Rules cited

FCA CONC (Consumer Credit sourcebook)

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-2771852.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.