NewDay Ltd

Financial Ombudsman decision DRN-2766970 Partly upheld

Partly upheldoutcome, as published by the Ombudsman

£100redress stated in the decision

Wed Jun 09deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Credit file reporting

In the Ombudsman’s words

Mr R complains that NewDay Ltd irresponsibly allowed him to open two credit card accounts that were unaffordableIrresponsible lending

He says NewDay accept that, but he would like the outstanding balance written off and any adverse information removed from his credit file.Credit file reporting

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-2766970.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.